From 20.12.2024 to 01.01.2025, no goods can be shipped. The main warehouse and the team at 3D-Drucker-Experte.de are on Christmas holiday.
Privacy policy
In the following we would like to inform you about the data protection on our web pages as well as about kind, extent and purpose of the personal data raised, used and processed by us. Furthermore, we would like to inform you about your rights. Data protection is very important to us.
Responsible for the data protection / processing place is the company
offITs GmbH
Johann-Hösl-Str. 5
93053 Regensburg, Germany
Managing Director Peter Pangerl and Alois Schmid
Phone: +49 (941) 69 8 79-0
Fax: +49 (941) 69 8 79-79
E-Mail: info(at)offits.net
www.offits.net
External Data Protection Officer
RA Markus v. Hohenhau
e-Data Protection GmbH
Dachauplatz 8
93047 Regensburg, Germany
If you have any questions on the subject of data protection, please contact our data protection officer named above or write to datenschutz@dasganzebuero.de .
Calling up the web pages - Processing of personal data as well as type and purpose of use
When you access our web pages, you transmit data (for technical reasons) to our web server via your Internet browser. The following data is processed in the server log files during an ongoing connection for communication between your Internet browser and our web server:
the page from which the file was requested - referrer URL
the name of the file
the date and time of the request
a description of the type of web browser / browser version and operating system used
IP address of the requesting computer
Access status (file transferred, file not found, etc.)
Transferred amount of data
For technical reasons (calling up the website) these data are stored by us for a short time. It is not possible for us to draw conclusions about individual persons on the basis of this data. After 7 days at the latest, the IP addresses will be deleted or anonymised.
The data are evaluated exclusively for internal statistical purposes and do not allow us to draw any conclusions about your person. A comparison with other databases does not take place.
The mentioned data will be processed by us for the following purposes:
Guarantee of a proper and smooth connection setup of the website,
Ensure comfortable use of the website,
Evaluation of system safety and stability as well as
for other administrative purposes.
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. Our legitimate interest follows from the purposes listed above for the collection of data. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.
You can visit the website without providing any personal information.
Provision of services subject to a charge
For the purpose of providing fee-based services, we request additional data. This applies, for example, to payment details or address data. To ensure the security of your data during transmission, we work with the encryption process (such as SSL) via https, which reflect the current state of technology. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.
We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
Cookies
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies. These are text files that are stored on your end device. Cookies do not cause any damage to your terminal device and do not contain any viruses, Trojans or other malware. If cookies are set, they collect and process certain user information such as browser and location data, IP address values and operating system to an individual extent. Necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies. At the end of your browser session, subsequent cookies are deleted (session cookies).
Session Cookies used: SESS#
Cookie Purpose: Maintains the states of the user at all page requests
Source: 3d-drucker.experte.de
Type: HTTP
Procedure Session
Furthermore, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time. You can find the duration of the storage in the overview in the cookie settings of your web browser.
We may work together with advertising partners who help us to make our offer more interesting for you. For this purpose, when you visit our website, cookies from partner companies may also be stored on your end device. If this is the case, you will be informed separately about the use of such cookies and their scope within the following paragraphs.
Cookies are used, among other things, to make it easier for you to navigate through our website and to enable the website to be displayed correctly. The legal basis is Art. 6 para. 1 lit. f DSGVO, which protects our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. Each browser manages the cookie settings differently. How you can deactivate cookies or change settings is described in the help menus of your browser (see also technical information at the end of this privacy statement). You have the option of using our services without cookies. We would like to point out that if cookies are deactivated, our website may only be of limited usability and functionality.
Embedding of YouTube videos
We use plugins from YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA) for the integration of videos. YouTube is represented by Google LLC. located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
If you call up the Internet pages of our web pages provided with such a plugin, a connection to the YouTube servers will be established and the plugin will be displayed. This will tell the YouTube server which of our websites you have visited. If you are logged into YouTube as a member, YouTube assigns this information to your personal user account. When using the plugin, e.g. clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account and other YouTube LLC and Google Inc. user accounts and deleting company cookies before using our websites.
YouTube is used in the interest of an appealing presentation of our websites and our offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
Further information on data processing and information on data protection by YouTube (Google) can be found at https://policies.google.com/privacy?hl=de
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Google Analytics uses "cookies", which are small text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL, host name of the accessing computer (IP address) and time of the server request, is transferred to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage, such as market research and custom website design. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. The IP addresses are anonymised so that an allocation is not possible (IP masking).
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent Google from collecting the data generated by cookies and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plugin available at the following link ( https://tools.google.com/dlpage/gaoptout?hl=de ), which prevents Google Analytics from collecting data.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed at https://www.privacyshield.gov/list . As a result of this agreement between the United States and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
The tracking measures we use are based on Art. 6 Para. 1 S. 1 lit. f DSGVO. With the tracking measures used, we want to ensure that our website is designed to meet requirements and is continually optimised. We use the tracking measures to record the use of our website statistically and to evaluate it for you for the purpose of optimising our offer. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
For more information on data protection at Google, please visit https://policies.google.com/privacy?hl=de or https://support.google.com/analytics/answer/6004245?hl=de
Use of data when logging in to the shop - customer account
We collect personal data when you voluntarily provide us with it in connection with your order, when you contact us (e.g. via contact form or e-mail) or when you open a customer account.
When ordering goods via our shop, you have the choice of whether you want to register with us as a customer or order without registration. If you want to register as a new customer, we store your collected customer data for future orders. By creating an account with us you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made.
If you want to order without registration, you must enter your data again with each further order.
Which data is collected, is apparent from the respective input forms. We use the data provided by you exclusively for contract processing. The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. a,b DSGVO. The deletion of your customer account is possible at any time and can take place by a message to us. Your data will be stored by us until the deletion of the customer account, unless statutory retention periods according to tax or commercial law regulations are contrary, however, up to the end of the statutory retention periods of your last order.
Data transfer to payment service providers when ordering goods
For the fulfilment of the contract we pass on your data to the company commissioned with the payment, as far as this is necessary for the payment of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the bank and payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider using your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. b DSGVO.
PayPal
On our website we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
If you choose to pay via PayPal, the payment details you enter will be sent to PayPal.
The transfer of your data to PayPal is based on Art. 6 Para. 1 lit. a DSGVO (consent) and Art. 6 Para. 1 lit. b DSGVO (processing to fulfil a contract). You have the possibility to revoke your consent to data processing at any time. A revocation has no effect on the effectiveness of past data processing operations.
Further information on data protection can be found in the PayPal data protection principles at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev and https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE.
Data transfer to shipping service providers for delivery of goods
For the fulfilment of the contract we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods.
If you have given us your express consent to this during or after your order, we will forward your e-mail address and telephone number to the selected shipping service provider on the basis of this so that the latter can contact you before delivery for the purpose of announcing or coordinating delivery.
Your consent can be revoked at any time by sending a message to us or directly to the shipping service provider. After revocation we will delete your data unless you have expressly consented to a further use of your data or unless we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. a,b DSGVO.
Data when using our contact forms
If you send us a message via our contact forms, you will find the mandatory fields in the respective form. It is necessary to enter an e-mail address in order to enable us to contact you by e-mail.
We do not use this data for any other purpose than to answer your inquiry. Data processing for the purpose of establishing contact with us takes place in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntarily given consent, or in the case of inquiries for products on the basis of Art. 6 Para. 1 S. 1 lit. b DSGVO for the fulfilment of a contract with you, or for the implementation of pre-contractual measures with you. We do not pass on the data you enter in the contact form to third parties or use this data for purposes other than to answer your enquiry.
Your data will be deleted after your enquiry has been processed, provided that there are no legal obligations to retain it.
Alternatively, you can contact us via our e-mail address. In this case, the personal data of the user transmitted with the e-mail as well as our reply will be stored. The personal data voluntarily transmitted to us in this context are used to process your enquiry, to contact you and to clarify possible follow-up questions.
Google Maps
This website uses Google Maps API, a map service of Google LLC. ("Google"), to display an interactive map and to create directions. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The legal basis for the processing is Art. 6 I lit a, f DSGVO, based on your voluntary submission of directions and our legitimate interests in the presentation of our location and the ease with which we can locate the locations we indicate on the website.
By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Google will not associate your IP address with any other data held by Google. Nevertheless, it would be technically possible for Google to identify at least individual users on the basis of the data received. It would be possible that personal data and personality profiles of users of the website could be processed by Google for other purposes over which we have no influence. You have the option of deactivating the Google Maps service and thus preventing the transfer of data to Google by deactivating JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display on our pages.
Google Maps uses a cookie (NID). This cookie is used by Google when using Google Maps. The data processed by cookies is necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO.
Cookie type: Persistent cookie from third parties - Storage period: 6 months
For more information, please see Google's use of cookies at https://policies.google.com/technologies/types?hl=de and the Google MAPS Terms of Service at https://www.google.com/intl/de/help/terms_maps.html for more information.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed at https://www.privacyshield.gov/list . As a result of this agreement between the United States and the European Commission, the European Commission has determined an appropriate level of data protection for companies certified under the Privacy Shield.
The Google Privacy Statement & Additional Terms of Use for Google Maps can be found at https://policies.google.com/privacy?hl=de
You can also change the loading of Google Plugins in your privacy settings at https://myaccount.google.com/intro
E-mail advertising and your right to object
If we have received your e-mail address in connection with the sale of goods or services and you have not objected, we reserve the right, on the basis of § 7 III UWG, to regularly send you our offers for similar products to those already purchased by e-mail. The legal basis results from our legitimate interest in advertising to our customers and the processing of the data is permitted under Art 6 I S1 lit f DSGVO in the context of a balancing of interests.
You can object to the use of your e-mail address at any time by sending us a message or by clicking on the corresponding link in the advertising e-mail. After the legal basis for data processing for advertising e-mails has ceased to apply, your e-mail address will be deleted unless legal obligations to retain your e-mail address (e.g. due to tax or commercial law obligations to retain it) conflict with this.
We would also like to point out that you may object at any time to the future processing of your personal data in accordance with the statutory provisions pursuant to Art. 21 DSGVO. The objection can be made in particular against the processing for purposes of direct marketing.
Postal advertising and your right of objection
We reserve the right to use your first and last name as well as your postal address, which you have given us in the context of orders, for our own advertising purposes, e.g. to send you interesting offers and information about our products by letter post. This serves to protect our predominantly legitimate interests in advertising to our customers in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO as part of a weighing of interests.
You can object to the storage and use of your data for these purposes at any time by sending us a message. The objection can be made in particular against the processing for purposes of direct advertising. Your address data will be deleted once the legal basis for data processing for postal advertising has ceased to apply, unless this conflicts with statutory storage obligations.
Content Delivery Networks (CDN)
On our web pages technologies from CDN servers (Content delivery network) can be used. CDNs shorten the loading time of Java-Script libraries and fonts, as these files are transferred from fast or underutilized servers. This site uses so called Web Fonts (font-awesome) for the uniform display of fonts. When calling up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to the CDN's servers. The use of web fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a standard font will be used by your computer.
We use "BootstrapCDN" from StackPath, LLC (2012 Mc Kinney Ave., Suite 1100, Dallas, TX 75201, USA, legal@stackpath.com "StackPath" - Privacy Policy at https://www.stackpath.com/privacy-statement/ ). In order to use CDN, it is technically necessary to process your IP address so that the page content of the website can be sent to your browser. Your IP address will therefore be transmitted to the provider. StackPath operates servers in the EU, but it cannot be ruled out that your browser may also access servers outside the EU.
StackPath is certified under the Privacy Shield Agreement (https://www.privacyshield.gov/list) and thus offers a guarantee to ensure the level of protection of European data protection law.
Data processing is carried out on the basis of safeguarding our legitimate interests in the optimisation and economic operation of our website (Art. 6 Para. 1 S. 1 f DSGVO).
The programming language JavaScript is used to integrate the content. You can object to data processing by deactivating the execution of JavaScript in your browser or by installing a JavaScript blocker. Please note that this may restrict the functionality of the website.
Data economy
In accordance with the principles of data avoidance and data economy, we only store personal data for as long as is necessary or prescribed by law, in the sense of the statutory storage period. If the purpose of the information collected no longer applies or if the storage period ends, we will block or delete the data.
After this period has expired, the data will be anonymised in order to be available for later statistical evaluations.
You can object to the use of your data for the aforementioned purposes at any time with effect for the future. All requests for information, requests for information or objections to data processing should be sent by e-mail to datenschutz@dasganzebuero.de .
Processing/passing on of data
Your personal data will not be transferred to third parties for purposes other than those listed above or below.
We will only pass on your personal data to third parties if: you have given your express consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, this is legally permissible and pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO required for the performance of contractual relationships for the implementation of pre-contractual measures with you, in the event that we are legally obliged to pass on the data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, the processing pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary to safeguard our legitimate interests or those of a third party, unless the interests or fundamental rights and freedoms of the person concerned, which require the protection of personal data, prevail, in particular if the person concerned is a child.
Rights of data subjects
You have the right:
to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information on the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, unless it has been collected from us, as well as the existence of an automated decision-making process including profiling and, if applicable, meaningful information on its details; in accordance with Art. 16 DSGVO, to immediately request the correction of incorrect or incomplete personal data stored by us; to demand the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
to demand the restriction of the processing of your personal data in accordance with Art. 18 DSGVO if the correctness of the data is disputed by you, the processing is unlawful but you refuse its deletion and we no longer need the data but you need it to assert, exercise or defend legal claims or you have lodged an objection against the processing in accordance with Art. 21 DSGVO;
in accordance with Art. 20 DSGVO, to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible person; in accordance with Art. 7 para. 3 DSGVO to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing based on this consent in the future;
to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our headquarters. You can find a list of data protection officers and their contact details at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right of objection
If we process your personal data in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO in order to safeguard our predominantly legitimate interests within the scope of a weighing of interests, you have the right to object to the processing of your personal data in the future in accordance with Art. 21 DSGVO.
If the processing is carried out for direct marketing purposes, you may exercise this right at any time. This also applies to profiling insofar as it is connected with such direct marketing. Insofar as processing is carried out for other purposes, you are only entitled to object if there are reasons arising from your particular situation.
If you wish to make use of your right of objection, an e-mail to us is sufficient.
After exercising your right of objection, we will not process your personal data further unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.
If you object to the processing of your personal data for direct marketing purposes, the personal data will no longer be processed for these purposes.
Change of this data protection explanation - conditions
Due to the further development of our website and offers about it or due to changed legal or official specifications it may become necessary to change this data protection declaration in compliance with the applicable data protection regulations. You can call up and print out the current data protection declaration at any time on our website under Data Protection.
Status September 2018
Technical notes for deactivating cookies - Instructions
Internet Explorer: https://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies#ie=ie-11-win-7
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Google Chrome: https://support.google.com/chrome/answer/95647 and https://support.google.com/chrome/answer/95464/?hl=de (private surfing)
Safari: https://help.apple.com/safari/mac/8.0/#/sfri11471